Shipping policy

 

Pangea Speed releases responsibility of your order once we drop it in the mail and the tracking number goes active by the carrier. It is not our fault if the mail carrier loses your package or if someone steals the package off your porch. If the tracking number says "delivered", or "in transit" and you don’t have the package that is not Pangea Speed's responsibility. 

Note 1:  International orders have been experiencing incredibly long shipping times lately (post covid) some orders have taken over 75 days. This is not our fault, so order at your own risk. When the tracking stops at a US port (usually Chicago) that typically means that your package is now in the hands of your domestic country’s postal system. At that point there is virtually nothing Pangea Speed can do. Please contact your post master and see what kind of help they can offer. You might owe duties and taxes in order for them to release your package. Once again, order at your own risk. We will not refund you for an order that was lost in the mail.

Note 2: A lot of our international shipments are mailed via USPS and apparently they have been using a third party company called GLOBAL POST. Please make sure to go on their site and enter your tracking number because in a few cases we have seen people's tracking numbers change to a global post number and their package is in holding or being returned because of taxes and duties being due.

Enter your USPS tracking numbers on this site: https://www.goglobalpost.com/track/